Archive for the ‘Mobile Devices’ Category

Updating Android Devices for Google Apps

August 7, 2014

Because there are so many different version of Android compiled and customized by so many different manufacturers, it’s impossible for me to make a bulletproof guide with screenshots. These steps are just to nudge you in the right direction. Your device will most likely look different than the screenshots. The screens were taken on a Motorola Droid Razr.

In order to switch from your old Harley mail to your new Google Apps account on your Android device (phone, tablet, whatever), you’ll need to first remove the current account and then setup a new one. If you’ve never had your Harley mail on your device you can skip down to the add account instructions below.

Removing Harley Accounts

Remember, this is just to give you the general idea, item locations and names might be different on your device.

  1. First view all your apps by hitting the button with the 9 dots
  2. Tap on Settings
  3. Scroll down to the accounts section and tap Corporate or Exchange
  4. Tap on the Harley account (probably shows as your Harley email address)
  5. Hit the menu button and select Remove account from the popup menu
andriod-settings android-remacct
android-remacct2 android-remacct3

Adding your Google Apps Account

Remember, this is just to give you the general idea, item locations and names might be different on your device.

  1. Tap on Settings
  2. Scroll down to the Accounts section and tap Add account
  3. Select Corporate or Exchange, ***NOT Google or Gmail***. This doesn’t make much sense but trust me on this.
  4. Enter your email address and password and tap Next.
  5. You should be presented with more options. Type your email address as the username, enter your password and enter the server as Make sure Use SSL is selected.
  6. Next select all your sync options and you’re all set.

Data from your mailbox will slowly start showing up. It might take an hour or so for everything to appear.

andriod-settings android-addacct
android-addcorp andriod-address1
android-address2 android-finish

If you setup your Google Apps account as a corporate or Exchange account on the device, it should look and act identical to your old Harley account.

Updating iOS Devices for Google Apps

August 6, 2014

So you already have your Harley email setup on your iPhone or iPad, right? When we switch to Google Apps you will need to update your device to talk to Google’s servers rather than Harley’s.

Removing the Existing Profile

Assuming you setup your iOS device using our mobileconfig generator, you simply need to remove the profile and recreate it. To remove the profile touch Settings General ➡ Profile – iPad Setup Config and tap the red Remove button.

ios-profile-remove1 ios-profile-remove2
ios-profile-remove3 ios-profile-remove4

This won’t delete any of your data from your mailbox, only from the device.

If there is no profile there, you either didn’t setup your email or did it manually. To remove a manual setup, click on Settings Mail, Contacts Calendars and select the account. Then there should be a delete button there somewhere.

Adding the New Profile

Once you’ve completed these steps you can go to our updated mobileconfig site to setup the new profile:

Set your Default Calendar

Once you’re setup remember to set your Harley calendar as the default. If you don’t and aren’t paying close attention when you create calendar events, they will only reside on the device and not sync to your mailbox. Tap Settings  ➡ Mail, Contacts, Calendars  ➡ Default Calendar and tap your Harley calendar. Depending on how many personal email accounts you have, there may be many calendars to choose from.

ios-profile-remove1 ios-calendar1
ios-calendar2 ios-calendar3

Add the Google Drive App

You also might want to consider installing the Google Drive app for your Apple device. Once connected you can then view and edit all your Drive documents from anywhere: